How Do Couriers and Parcel Delivery Apps Like uParcel Plan Their Routes?

31 Jan. 2022

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We’ve all experienced the frustration of missing the delivery guy. It may be that you don’t know there is a parcel waiting for you, or it could be an address mix up with your courier or parcel delivery company. For most people, this would be a minor inconvenience, but if you are running your own business, it becomes more difficult.

Delivery Companies and App Providers like uParcel (and many major courier companies) use dispatch software which is often offloaded onto their own internal systems. This means route planning, forecasting, and bookkeeping are done in house. The obvious advantages of this are that the companies are more in control of the delivery and ability to provide a much more efficient service.

The process of route planning is incredibly complex, and the main aim of this is to ensure parcels are delivered as quickly and as economically as possible. Naturally, with an ever-increasing demand for deliveries, companies are employing technologies that can make their routes more efficient. A delivery driver's job is made easier by efficient route planning and AI-powered route optimizers, which help streamline the entire dispatching and delivery process.

There are several benefits to this kind of delivery management system.


Increased Customer Satisfaction: Customers want to receive their parcel within a certain time frame. We all know how frustrating it can be when you order something online and you are not able to track and contact your delivery guy.

Decreased Cost: Dispatch Software means that the company can target the most cost-effective areas for delivering parcels. The cheaper your gas, the more you save.

Reduce Planning Time by 95%: This way it can increase your delivery driver’s productivity and delivery efficiency. It means that you can earn more.

Route Optimizer: Accepted jobs on the app will be optimised and arranged based on date, time and distance.

With uRoute, our recently released Artificial Intelligence Delivery Management Solution System. You can now use the same AI powered delivery management system that uParcel currently using to manage delivery requests to match it with our verified freelance delivery agents.


uRoute can be your solution to a more efficient fleet management, delivery management and route planner for your business. Read more here.

Try it for FREE. For more information on our system’s features click here


Email at sales@uroute.co to get in touch with our sales team for a demo session or any inquiries.


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